Privacy Policy

At Towing in Losangeles, your privacy is extremely important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your data when visiting our website or using our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

Full Name
Phone Number
Email Address
Pickup and Drop-off Location
Vehicle Information
Payment Details (if applicable)

b. Non-Personal Information

IP Address
Browser Type
Device Type
Pages Visited
Time and Date of Access
Referring URLs

This information helps us enhance our service experience and improve our website performance.

2. How We Use Your Information

We use the collected data to:

Provide towing and roadside assistance services
Respond to inquiries and service requests
Send appointment or dispatch confirmations
Process payments and send receipts
Improve our website, services, and customer experience
Comply with legal and safety requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share your information in limited situations, such as:

With our authorized service providers and dispatch teams to complete your requested service
When required by law, subpoena, or legal process
To protect our rights, safety, and property or that of our customers and the public
With your explicit consent

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.

You may control cookie preferences through your browser settings. However, disabling cookies may affect website performance or limit access to certain features.

5. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your information from unauthorized access, misuse, or disclosure. While we strive for complete security, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal or contractual obligations)
Opt-out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If we discover that we have unintentionally collected data from a minor, we will delete it promptly.

8. External Links

Our website may contain links to third-party websites. Towing in Losangeles is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies individually.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of those changes.